Shandong DingTaiSheng Machinery Technology Co., Ltd.
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Support and Service

DTS’s good reputation is not just built on the sterilization systems we supply, but the support and service we offer.
The profitability of your business relatively depends on the performance, reliability and availability of your equipment. We are so proud to provide comprehensive support and service, including after-sales service, maintenance and repair, training, testing and so on to help you in your production.

Customer Support
Customer Support
  • Site planning and scheme making
    Based on customer needs, DTS provides highly targeted, energy-saving and efficient technical solutions, as well as detailed planning of supporting facilities for the sterilization equipment.
  • Maintenance and repair
    DTS has our own after-sales team to provide regular maintenance service. If there is a problem with your machines, our after-sales engineers can diagnose remotely and guide troubleshooting.
  • FDA reviews and document delivery
    Our technical knowledge and cooperation with international partners specializing in providing FDA service enable us to be qualified for this task. Since our foundation, DTS has been devoted to serving the food processing industry, providing service for LACF and beverages manufacturers to help them establish processes and procedures for compliant and safe food production
    DTS experienced technical team and international partners will provide the most comprehensive thermal processing solutions and service for existing and new retort process customers worldwide.
Training

DTS provides training service at your site or our laboratories. These laboratories are designed to welcome trainees and enable them to combine theoretical knowledge with practical experience. Our thermal processing specialists will assist and guide you throughout the training process. We will also assist you in applying the test results to your industrial production site. Your industrial equipment is never stopped at any stage of the development, saving your time, increasing the flexibility and allowing to continue the production while receiving training.

Training in our factory

DTS provides training in our factory, including regular maintenance, mechanical maintenance, control and safety system, a tailor-made training catering to your needs. In our laboratory, we can provide training course for your operators so that they can immediately put the theory into practice during the training.

Training at your site

DTS is very familiar with the processing. We know that it costs a lot when the equipment fails. DTS applies a rigorous design to all of our machines and components, and even our laboratory and research machinery is built with industrial-grade components. Thus, most troubleshooting can be performed electronically through the modem.
But if you need onsite support, even the most advanced remote support is not a replacement for having a technician or engineer. Our staffs are sent to help your machine operate normally.

Testing labs

DTS has testing labs. These are fully equipped to reproduce exact industrial production conditions.

You will get help from our sterilization experts and food technologists, including:

  • Test and compare different processes and applications (static, rotary, rocking system), and try our control system
  • Set sterilization procedure (test the retort equipped with F0 calculation tool)
  • Test your package with our process.
  • Evaluate the food quality of the finished package
  • With the assistance of our partners, the pilot plant is also used in the development of industrial equipment, such as canning, sealing companies and packaging companies

DTS is a professional supplier of sterilization equipment and nonstandard sterilizing lines for food and beverage products. We are specialized in the integration of raw material supply, product R&D, process design, manufacturing, finished product inspection, engineering transportation and after-sales service. Our sterilization retorts are available in batch, rotary and continuous modes, and can be applied to process products packaged in all kinds of containers, such as rigid containers, semi-rigid containers, flexible containers, Tetra Recart, etc.


Main Products
Sides Spray RetortSides Spray Retort
Water Immersion RetortWater Immersion Retort
Direct Steam RetortDirect Steam Retort
Steam Air RetortSteam Air Retort
Pilot RetortPilot Retort
Water Immersion Rotary RetortWater Immersion Rotary Retort
Water Spray Rotary RetortWater Spray Rotary Retort
Steam Rotary RetortSteam Rotary Retort
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Products
  • Water Spray Retort
  • Water Immersion Retort
  • Direct Steam Retort
  • Steam Air Retort
  • Pilot Retort
  • Rotary Retort
  • Retort Accessories
  • Automated Batch Retort System (ABRS)
  • Vertical Continuous Sterilizing System (Crateless)
  • Loader Unloader
  • Retort Energy Recovery
  • Options
Quick Links
  • Applications
  • Case Studies
  • Support and Service
  • About Us
  • Videos
Contact Us
Linjia 2nd Village, Linjiacun Town, Zhucheng City, Weifang City, Shandong Province, China
sales3@dtszb.com
Michelle Wang
+86-536-6549353
+86-18953680508